Our Services
We specialize in four core areas, delivered through defined, time-bound engagements. Our work is designed to resolve specific system problems and transition risk, not to provide open-ended operational support.
Integration Architecture
Your business runs on multiple systems that don’t talk to each other. Data gets re-keyed, processes break, and your team spends more time on workarounds than real work. We design and build integrations that automate data flow between your systems, ERP to CRM, field service to back office, customer portal to order management.
Platforms: Boomi, MuleSoft, custom REST/SOAP APIs, IFS, Dynamics 365, Salesforce, Outsystems
Best fit when:
- Core systems do not exchange data reliably
- Teams are re-keying or reconciling data manually
- An integration platform is brittle, opaque, or hard to extend
Platform Migrations
Stuck on an expensive platform, inherited systems from an acquisition, or need to modernize infrastructure without disrupting operations? We plan and execute migrations with minimal business disruption, parallel running, phased cutover, rollback plans. We’ve done this before and know where the landmines are.
Common engagements: MuleSoft to Boomi, Google Workspace to Microsoft 365, on-prem Exchange to Exchange Online, legacy system decommissioning
Best fit when:
- You are exiting an expensive or overbuilt platform
- An acquisition created overlapping systems
- A cutover needs rollback planning and senior oversight
Microsoft Ecosystem
Your Active Directory is a mess after years of organic growth and acquisitions. Your hybrid configuration isn’t working right. You need to consolidate domains or migrate to the cloud. We bring order to Microsoft chaos, from on-prem to Azure, AD consolidation, M365 tenant configuration, and everything in between.
Capabilities: Active Directory, Azure AD, Microsoft 365, Exchange, hybrid identity, Entra, Intune, governance
Best fit when:
- Growth or acquisition left AD, M365, or tenant structure messy
- Identity, governance, or hybrid configuration is blocking progress
- Consolidation is needed without disrupting operations
Contact Center Solutions
Modern cloud contact centers that scale with your business. We design and implement CCaaS solutions that replace legacy phone systems with intelligent, flexible platforms, integrating with your CRM, enabling remote agents, and providing real analytics.
Platforms: Amazon Connect, CCaaS integrations
Best fit when:
- Legacy telephony is limiting service levels
- Remote or distributed agents need a modern platform
- CRM, EHR, or workflow integration is part of the solution