Selected work

Selected technology engagements

Examples of TMG’s work in acquisition integration, enterprise modernization, order automation, and operations analysis. Each account describes the context, intervention, and documented result. Client identities are confidential.

01 / M&A integration

Post-acquisition identity & endpoint integration

Industrial manufacturing enterprise

A migration governed by readiness

Map & reconcile
Identity, devices & business access
Validate readiness
Resolve the identity blocker. Validate rollback & re-cutover.
Migrate in waves
Gated cutover into the enterprise environment
Confirm & stabilize
Business-use validation & hypercare

A gated, wave-based migration bringing acquired users and devices into the enterprise environment.

User access was preserved, with rollback and re-cutover validated before wider migration.

Evidence at a glance

Login, profile & resource-access validation: 100%Reported for the first larger site wave.
Core application validation: ~94%Remaining user-specific issues tracked through hypercare.
Rollback & re-cutover: RehearsedRecovery validated before wider migration.

Reported first-wave results, not an enterprise-wide success rate.

Risk, intervention & outcome

01 / 04

Business risk

An acquisition required users and devices to move into the enterprise environment while preserving the access and workflows the business depended on.

Critical finding

A device-identity blocker had to be resolved, with rollback and re-cutover validated before the wider migration could proceed.

TMG intervention

Led a gated, wave-based approach spanning identity and device mapping, access reconciliation, endpoint readiness, testing, and cutover governance. Resolved a device-identity blocker, validated rollback and re-cutover, and coordinated business-use validation and hypercare.

Documented outcome

The first larger site migration completed ahead of schedule for available users. Reported post-cutover validation for that wave showed 100% successful login, profile loading, and access to files, mapped drives, printers, and internal resources. Core business-application checks were approximately 94% successful, with remaining issues tracked through hypercare. The work established a repeatable approach for subsequent waves.

Results describe the documented first larger site wave.

Explore with the AI guide Step inside the cutover decision

02 / Enterprise modernization

Enterprise systems modernization & integration

Industrial enterprise

Delivery sequence

Reconstruct operating behavior
Implement across applications
Validate & document operations

An operational replacement for a legacy integration supporting essential field-service workflows.

All nine production processes operational.

Evidence at a glance

Production processes operational: 9 of 9Recorded in the implementation closeout.
Daily activity processing: ResolvedParameter, posting-rule, and type-handling corrections documented.
Implementation runbook: DeliveredArchitecture, process coverage, and operating guidance.

Project closeout evidence. An anonymized runbook excerpt is available below.

Risk, intervention & outcome

01 / 04

Business risk

Essential field-service workflows depended on a legacy integration that needed an operational replacement.

Critical finding

Actual operating behavior included undocumented business rules, processing issues, and dependencies that had to be reconstructed.

TMG intervention

Owned architecture and hands-on implementation across enterprise applications and an external operations platform. Reconstructed actual operating behavior, resolved undocumented business rules and processing issues, addressed dependencies, and implemented secure access and operating documentation.

Documented outcome

Delivered an operational replacement supporting the required field-service workflows, with all nine production processes operational. The implementation runbook recorded 38% faster response times, 74% fewer errors, 40% lower resource usage, and 50% fewer maintenance hours.

Project-specific closeout figures recorded in the implementation runbook; not independently audited long-run KPIs.

Explore with the AI guide Inspect the delivered runbook excerpt

03 / Integration & automation

Enterprise order integration & automation

Industrial manufacturing enterprise

A tested cross-system order integration with transaction controls and corrected technical documentation.

Delivered and tested in 134 hours against a 150-hour authorization.

Evidence at a glance

Hours used / authorized cap: 134 / 150Implementation closed 16 hours inside the cap.
End-to-end scenarios: 2Enterprise order creation confirmed in validation.
Regression suite: 7 ordersFollow-up transaction coverage and documented refinements.

Completed implementation and test evidence, not a claim about sustained production volume.

Risk, intervention & outcome

01 / 04

Business risk

Customer-order activity needed to reach the enterprise system reliably across differing data models and processing behavior.

Critical finding

Authentication and transaction failures needed to be resolved alongside duplicate prevention, error handling, and reprocessing.

TMG intervention

Owned requirements, architecture, implementation, and cross-system troubleshooting. Reconciled data-model and processing differences, resolved authentication and transaction failures, and built duplicate-prevention, error-handling, notification, and reprocessing controls.

Documented outcome

Completed implementation in 134 hours against a 150-hour not-to-exceed authorization. Two formal end-to-end scenarios successfully created enterprise orders, followed by a seven-order regression suite. Delivered the tested integration, requested refinements, and corrected technical documentation through implementation closeout.

Results reflect completed implementation and transaction validation.

Explore with the AI guide

04 / Data & decision support

Technology operations intelligence

Industrial manufacturing enterprise

An evidence-based operating baseline to focus deeper diagnostics and improvement work.

More than 30,000 records turned into a focused operating baseline.

Evidence at a glance

Service-management records analyzed: 30,000+Source coverage and interpretation limits documented.
Operating patterns for validation: 4Reliability, response, vendor dependencies, and knowledge capture.
Candidate action horizon: 90-dayPriorities mapped to effort and dependencies.

Delivered analysis and prioritization. Proposed actions are not presented as achieved savings.

Risk, intervention & outcome

01 / 04

Business risk

Technology leadership needed a defensible basis for prioritizing recurring operational issues.

Critical finding

Data coverage and closure patterns needed to be tested before headline averages could support improvement decisions.

TMG intervention

Analyzed more than 30,000 service-management tickets with more than 2,000 change records and supporting problem and knowledge data. Examined recurrence, response patterns, vulnerability-remediation timing, vendor dependencies, and documentation coverage. Tested data coverage and closure patterns rather than relying on headline averages.

Documented outcome

Produced a management-ready operating baseline and candidate 90-day actions mapped to effort and dependencies. Surfaced more than 4,000 recurring tickets across 20 months and four areas for further validation: site reliability, regional response differences, vulnerability/vendor dependencies, and problem/knowledge capture. Provided a defensible basis for prioritizing deeper diagnostics and improvement work.

The delivered result is analysis and a prioritization basis for further work.

Explore with the AI guide

Interactive example

Explore transaction reliability

Use synthetic transactions to explore lost acknowledgments, duplicate prevention, and reconciliation. The demonstration includes executable acceptance checks.

Try the transaction lab

Client perspectives

What clients value

Complex integration

“TMG understands that an integration has to work for the business, not just connect two systems. They get into the details, work through the difficult dependencies, and stay accountable for the result.”

Industrial manufacturing client

Operational reliability

“TMG brings a practical understanding of what operations depend on. They make the risks clear, challenge assumptions, and help us move forward with confidence in the decisions being made.”

Mining client

Technical partnership

“TMG is the kind of technical partner we value on complex work: technically deep, direct in communication, and constructive with the team. They bring clear ownership to the decisions that matter.”

Cloud services provider

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